Support-Transport

Support form for transport damage

+44 (0) 203 514 83 75 (Please fill out the support form first so that a repair ID can be opened.)

Contact details

First name

Last name

Address

Address 2

Postal code

City

Country

E-mail

Partner email (if available)

Device data

Model

Serial number

Purchase date

Order/invoice number

Fastening

free-standing device

Built-in device

Phone

Course of damage

Yes

Was the damage noted on the delivery note/handheld device from the carrier?
(If visible damage is not noted on the delivery note/handheld device, there is no insurance coverage)

Attachments

Please take the following high-quality photos of all damage and upload them:

Long shot (complete device / packaging visible)
Close-up of the damage(s)
Additional photo of the 2 serial numbers

Appendix photo

Select file

Max file size: 2048 KB | Allow file types: jpg, jpef, gif, png, pdf

Appendix photo 2

Select file

Max file size: 2048 KB | Allow file types: jpg, jpef, gif, png, pdf

Appendix photo 3

Select file

Max file size: 1024 KB | Allow file types: jpg, jpef, gif, png, pdf

Appendix Sound

Select file

Max file size: 3072 KB | Allow file types: wav, mp3, m4a, flac, aiff

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Support-Transport

Support form for transport damage

Contact details

Device data

Information

Service

Payment Methods