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SWISSCAVE Hotline

+44 1223 625 323

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Technical Support

Technical Support

Contact for support questions
Support

Please select a topic.

Transport damage

In order to claim transport damage, the fully completed form, including photos, must be sent to us within 24 hours of delivery!

Transport damage

Electrical problem

For example:

  • Total failure: no light, no display, no noise
  • Display defective or partially defective
  • Light does not come on
Electrical problem

Cooling problem

For example:

  • No cooling (display & lighting still work)
  • Decreased cooling
  • Too much cooling (icing/freezing of bottles)
Cooling problem

Mechanical problem

For example:

  • Device/door crooked
  • Pull-out shelf jammed or defective
  • Uncommon noises
Mechanical problem
Support Hotline
+44 1223 625 323 (Please fill out a support form first so that a repair ID can be opened. Select the topic above.)