Technical Support

Contact for support questions
Technical Support

Please select a topic.

Transport damage

In order to claim transport damage, the fully completed form, including photos, must be sent to us within 24 hours of delivery!

REGISTER SERIAL NUMBER

Register your Premium or Luxury model to activate the extended warranty.

Electrical problem

For example:

  • Total failure: no light, no display, no noise
  • Display defective or partially defective
  • Light does not come on

Cooling problem

For example:

  • No cooling (display & lighting still work)
  • Decreased cooling
  • Too much cooling (icing/freezing of bottles)

Mechanical problem

For example:

  • Device/door crooked
  • Pull-out shelf jammed or defective
  • Uncommon noises

Support Hotline

0044 203 5148375 (Please fill out a support form first so that a repair ID can be opened. Select the topic above.)