Support form for transport damage

Support Hotline
+44 (0) 203 514 83 75 (Please fill out the support form first so that a repair ID can be opened.)

 

Contact details

Device data

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(on the back of the cabinet or in the operating instructions, the number under the barcode)

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if available

Was the damage noted on the delivery note/handheld device from the carrier?
(If visible damage is not noted on the delivery note/handheld device, there is no insurance coverage)

Attachments

Please take the following high-quality photos of all damage and upload them:

  1. Long shot (complete device / packaging visible)
  2. Close-up of the damage(s)
  3. Additional photo of the 2 serial numbers

Max file size: 2048 KB | Allow file types: jpg, jpef, gif, png, pdf
Max file size: 2048 KB | Allow file types: jpg, jpef, gif, png, pdf
Max file size: 1024 KB | Allow file types: jpg, jpef, gif, png, pdf
Max file size: 3072 KB | Allow file types: wav, mp3, m4a, flac, aiff

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